Privacy Policy

Last updated: August 20, 2026

SETLARO ("SETLARO," "we," "us," or "our") operates this website and online store, including the related content, features, products, customer support, and other services we provide (collectively, the "Services").

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit SETLARO, make a purchase, create or use an account, contact us, or otherwise interact with our Services.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood the practices described below.

Personal Information We Collect

"Personal information" means information that identifies you or can reasonably be linked to you.

Depending on how you interact with SETLARO and where you live, we may collect or process the following categories of information:

Contact Information

This may include:

• Your name

• Email address

• Telephone number

• Billing address

• Shipping address

Order and Transaction Information

This may include:

• Products you view or purchase

• Items added to your cart

• Order history

• Returns, exchanges, refunds, or cancellations

• Shipping and delivery information

• Discounts or promotional codes used

• Transaction details

Payment Information

Payments are processed through Shopify and/or our authorized payment service providers.

Payment-related information may include your payment method, billing information, transaction confirmation, and other information required to process your payment.

SETLARO generally does not directly store your complete payment card information. Payment information is processed by Shopify and applicable payment providers according to their own privacy and security practices.

Account Information

If customer account features are available and you choose to use them, we may process information such as:

• Account login information

• Account preferences

• Saved addresses

• Order history

• Other account settings

Communications With Us

When you contact SETLARO, we may collect the information you provide in your communication, including:

• Your name and email address

• Order number

• Product questions

• Return or exchange requests

• Photos you voluntarily provide regarding damaged, defective, or incorrect products

• Other information you choose to provide to our customer support team

Device and Technical Information

When you visit our website, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Network information

• Device identifiers

• Cookie identifiers

• General location derived from your IP address

Website Usage Information

We may collect information about how you interact with our website, including:

• Pages you visit

• Products you view

• Links you select

• Items added to or removed from your cart

• Checkout activity

• Date and time of visits

• Referring pages or websites

• Interactions with our website features

How We Collect Personal Information

We may collect personal information from several sources.

Information You Provide Directly

We collect information directly from you when you:

• Place an order

• Complete checkout

• Create or use an account

• Subscribe to marketing communications

• Contact customer support

• Request a return, refund, or exchange

• Submit a form

• Otherwise provide information to us

Information Collected Automatically

When you visit or interact with our website, Shopify and other authorized technologies may automatically collect certain information using:

• Cookies

• Pixels

• Tags

• Local storage

• Similar tracking technologies

Service Providers

We may receive information from companies that help us operate our business, such as:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Analytics providers

• Customer support providers

• Fraud prevention and security providers

• Marketing and advertising providers

Business and Advertising Partners

Where permitted by applicable law and subject to your privacy choices, we may receive certain information from advertising, analytics, social media, or other business partners.

How We Use Your Personal Information

We use personal information only for legitimate business purposes and as permitted by applicable law.

Processing and Fulfilling Orders

We may use your information to:

• Process your order

• Process your payment

• Confirm your purchase

• Arrange fulfillment

• Ship your products

• Provide tracking information

• Communicate with you about your order

• Process returns, refunds, and exchanges

Providing Customer Support

We may use your information to:

• Respond to questions

• Resolve problems with your order

• Assist with returns or exchanges

• Investigate damaged, defective, missing, or incorrect items

• Maintain our relationship with customers

Improving SETLARO

We may use information about your interactions with our Services to:

• Improve our website

• Improve our products and product presentation

• Understand customer preferences

• Improve navigation and checkout

• Personalize your shopping experience

• Recommend products that may be relevant to you

• Measure the performance of our Services

Security and Fraud Prevention

We may process personal information to:

• Protect customer accounts

• Detect suspicious transactions

• Prevent fraud

• Prevent abuse of our Services

• Protect our website and systems

• Investigate potentially illegal or malicious activity

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

• Send promotional emails if you have subscribed to them

• Measure advertising effectiveness

• Show advertisements that may be relevant to you

• Understand how customers interact with our products and advertising

• Personalize marketing based on your interactions with SETLARO

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those communications.

Even if you opt out of promotional communications, we may continue sending non-promotional messages necessary to complete your orders or provide customer service.

Legal and Compliance Purposes

We may use personal information when necessary to:

• Comply with applicable laws and regulations

• Respond to lawful requests from government or law enforcement authorities

• Establish, exercise, or defend legal claims

• Enforce our Terms of Service and other policies

• Protect the rights, property, or safety of SETLARO, our customers, or others

Cookies and Similar Technologies

SETLARO, Shopify, and certain authorized service providers may use cookies and similar technologies when you visit our website.

These technologies can help us:

• Operate essential website functions

• Keep items in your cart

• Remember your preferences

• Maintain website security

• Understand website performance

• Measure traffic and customer interactions

• Improve our Services

• Support advertising and marketing where permitted

Some cookies are necessary for the operation of the website, while others are used for analytics, personalization, or advertising.

Depending on your location, we may ask for your consent before using certain non-essential cookies or similar technologies.

Where available, you can review or change your cookie preferences using the Cookie Preferences control on our website.

Your browser may also allow you to block or delete cookies. Disabling some cookies may affect the functionality or performance of certain parts of our website.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate SETLARO, complete your transactions, comply with law, or provide the Services you request.

Shopify

Our online store is hosted and powered by Shopify.

Shopify processes information about your access to and use of our store to provide and improve its ecommerce services.

Information you provide through SETLARO may therefore be transmitted to and processed by Shopify.

Payment Providers

We may disclose necessary transaction information to authorized payment processors and financial institutions in order to process purchases, refunds, chargebacks, and other financial transactions.

Fulfillment and Shipping Providers

We may provide information such as your:

• Name

• Shipping address

• Phone number

• Email address

• Order information

to logistics, fulfillment, warehousing, or shipping providers where necessary to deliver your order.

Technology and Business Service Providers

We may use third-party providers for services such as:

• Website hosting and ecommerce infrastructure

• Cloud storage

• Analytics

• Fraud prevention

• Cybersecurity

• Customer support

• Email delivery

• Website functionality

These providers may process information on our behalf where necessary to provide their services.

Marketing and Advertising Partners

Where permitted by law and consistent with your consent or privacy choices, we may disclose certain online activity or device information to marketing, analytics, and advertising partners.

Under certain U.S. privacy laws, some advertising-related disclosures may be considered a "sale," "sharing," or use of personal information for "targeted advertising," even where no money is exchanged.

Where applicable, you may opt out through our Data Sharing Opt-Out / Your Privacy Choices page.

At Your Direction

We may disclose information when you ask or authorize us to do so, including where necessary to:

• Deliver products to you

• Connect with third-party services

• Interact with social media features

• Complete another service you request

Legal Requirements and Business Transactions

We may disclose personal information when reasonably necessary:

• To comply with applicable law

• To respond to subpoenas, court orders, or other lawful requests

• To protect SETLARO, our customers, or others

• To investigate fraud or unlawful conduct

• In connection with a merger, acquisition, restructuring, financing, bankruptcy, sale of assets, or similar business transaction

Our Relationship With Shopify

Shopify provides the technology that powers our store and may collect and process personal information about your interactions with SETLARO.

Certain Shopify features may use information about your interactions with our store and other Shopify-powered services to improve shopping experiences, security, analytics, personalization, and advertising.

Depending on the Shopify services enabled for our store, Shopify may process certain information for its own purposes and may be independently responsible for certain processing activities.

You can learn more about Shopify's processing practices through the Shopify Consumer Privacy Policy and exercise certain Shopify-specific privacy rights through the Shopify Privacy Portal.

Your privacy choices made through SETLARO's Shopify-supported privacy tools may also apply to certain Shopify processing activities where applicable.

Data Sharing and Targeted Advertising Choices

Depending on where you live, you may have the right to opt out of certain uses or disclosures of your personal information that are considered:

• Sale of personal information

• Sharing of personal information

• Targeted advertising

• Cross-context behavioral advertising

Where applicable, you can exercise these choices using the Data Sharing Opt-Out / Your Privacy Choices page available through our website.

Our current Shopify privacy page is available at:

/pages/data-sharing-opt-out

Where required by applicable law, we may also recognize a valid Global Privacy Control (GPC) signal sent by your browser or device as a request to opt out.

Legal Bases for Processing — EEA and UK

If you are located in the European Economic Area or the United Kingdom, we process personal information under one or more lawful bases depending on the circumstances.

Performance of a Contract

We process information when necessary to fulfill our agreement with you, such as to:

• Process your order

• Receive payment

• Deliver your products

• Provide order-related customer support

• Process eligible returns and refunds

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

Examples may include:

• Improving our Services

• Preventing fraud

• Protecting our website

• Understanding general business performance

• Providing customer support

Consent

Where required, we rely on your consent for activities such as certain:

• Marketing communications

• Advertising technologies

• Analytics technologies

• Non-essential cookies

You may withdraw your consent at any time where processing is based on consent.

Legal Obligations

We may process or retain information where necessary to comply with applicable legal, tax, accounting, regulatory, or other obligations.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have some or all of the following rights.

These rights are not absolute and may be subject to legal exceptions.

Right to Access or Know

You may have the right to request information about the personal information we maintain about you and obtain a copy of that information.

Right to Correct

You may have the right to ask us to correct inaccurate personal information.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you.

We may retain information where legally permitted or required, including for tax, fraud prevention, dispute resolution, or other legal obligations.

Right to Data Portability

In certain circumstances, you may have the right to receive your personal information in a portable format or request that it be transferred as permitted by law.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Residents of certain jurisdictions may have the right to opt out of certain advertising-related uses or disclosures of personal information.

Where applicable, you may exercise this right through our Data Sharing Opt-Out / Your Privacy Choices page.

Right to Object or Restrict Processing

If you are located in a jurisdiction that provides these rights, including the EEA or UK, you may have the right to:

• Object to certain processing of your personal information

• Request restriction of certain processing

Right to Withdraw Consent

Where we rely on consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

Marketing Preferences

You can opt out of promotional emails at any time by using the unsubscribe link in the email.

You may still receive transactional communications relating to:

• Orders

• Payments

• Shipping

• Returns

• Account security

• Customer support

U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law that applies, these may include the right to:

• Know what categories of personal information we collect

• Access personal information

• Correct inaccurate information

• Request deletion

• Obtain information about categories of third parties to whom information is disclosed

• Opt out of certain sales or sharing of personal information

• Opt out of targeted advertising

• Exercise privacy rights without unlawful discrimination

The availability of a particular right depends on the applicable law and whether that law applies to SETLARO.

Exercising Your Rights

You may exercise applicable privacy rights through the controls provided on our website or by contacting us at:

support@setlaro.com

We may need to verify your identity before completing certain requests.

Where permitted by applicable law, you may authorize another person to submit a request on your behalf. We may request evidence that the person has been authorized to act for you and may also need to verify your identity directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

We will respond to valid requests within the time required by applicable law.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, or other online services that we do not operate or control.

If you follow one of these links, the third party's privacy policy and terms will apply.

SETLARO is not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children below the age at which they can legally provide consent under applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact:

support@setlaro.com

We will review the request and take appropriate action where required.

We do not knowingly sell or share, as those terms are defined under applicable privacy laws, personal information of individuals under 16 years of age.

Security

We use reasonable administrative, technical, and organizational measures designed to protect the personal information we process.

However, no website, internet transmission, storage system, or security system can be guaranteed to be completely secure.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

If you maintain a customer account, you are responsible for protecting your login information and should not share your password with others.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The period for which information is retained depends on factors including:

• The nature of the information

• Whether you maintain an account with us

• Whether the information is needed to fulfill an order

• Customer service requirements

• Fraud prevention

• Tax and accounting obligations

• Applicable legal requirements

• Dispute resolution

• Enforcement of agreements and policies

When information is no longer reasonably required, it may be deleted or anonymized subject to applicable law and our service providers' retention requirements.

International Data Transfers

SETLARO operates an international ecommerce business, and our service providers may process information in countries other than the country in which you live.

As a result, personal information may be transferred, stored, or processed internationally, including by Shopify and other service providers involved in operating our Services.

Where applicable law requires safeguards for international transfers, we rely on legally recognized transfer mechanisms, which may include adequacy decisions, Standard Contractual Clauses, or equivalent approved safeguards.

Complaints

If you have concerns or complaints about how SETLARO handles your personal information, please contact us first at:

support@setlaro.com

We will review your concern and work to address it appropriately.

Depending on where you live, you may also have the right to submit a complaint to your local data protection or privacy authority.

If you are located in the EEA, you may contact the competent data protection supervisory authority in your country.

If you are located in the United Kingdom, you may have the right to contact the UK's data protection regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Services

• Changes to Shopify or other service providers

• Changes to our data practices

• Operational requirements

• Legal or regulatory changes

When we update this Privacy Policy, we will post the revised version on our website and update the Last updated date.

Where required by law, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

SETLARO

Email: support@setlaro.com

Mailing address:
Willow Lake Way
Sacramento, CA 95831
United States

For purposes of applicable data protection laws, SETLARO is the controller of personal information collected through our Services, except where Shopify or another service provider acts as an independent controller for particular processing activities.