Terms of Service

Last updated: August 20, 2026

Welcome to SETLARO.

These Terms of Service ("Terms") govern your access to and use of the SETLARO website, online store, products, content, features, and related services (collectively, the "Services").

Throughout these Terms, the terms "SETLARO," "we," "us," and "our" refer to SETLARO. The terms "you" and "your" refer to any visitor, customer, or other user of our Services.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

By accessing our website, placing an order, or otherwise using our Services, you agree to these Terms and any additional policies referenced in them, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.

If you do not agree with these Terms, please do not use our Services.

1. Online Store Terms

By using our Services, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the Services with the permission of a parent or legal guardian where required.

You may not use our products or Services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not transmit viruses, malicious code, or any technology intended to damage, disrupt, or interfere with the operation or security of our website.

We reserve the right to refuse or restrict access to our Services where reasonably necessary to protect SETLARO, our customers, or our systems.

2. Products and Product Information

We make reasonable efforts to display our products as accurately as possible, including their:

• Colors

• Materials

• Fit

• Style

• Measurements

• Design details

• Product images

However, colors and appearance may vary slightly depending on your device, screen settings, lighting, photography, or manufacturing variations.

Because clothing fit can vary depending on body shape, personal preference, and product design, size information and measurements are provided as guidance and do not guarantee a particular fit.

We encourage customers to review the applicable product description and Size Guide before ordering.

Minor variations that do not materially affect the normal appearance, functionality, or quality of a product may occur.

Nothing in this section limits your rights if a product is defective, damaged, materially different from its description, or otherwise covered by applicable consumer protection law.

3. Product Availability

All products are subject to availability.

We may:

• Limit the quantity of a product available for purchase

• Discontinue a product

• Update product options

• Change available sizes or colors

• Restrict sales of certain products to particular countries or regions

Adding an item to your cart does not reserve that item.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include cancellation and a refund for the unavailable item.

4. Prices

Product prices are displayed on our website in the currency shown at the time of purchase.

Prices, promotions, discounts, and product availability may change from time to time without prior notice, except where notice is required by applicable law.

The price charged for an order will normally be the price displayed at checkout when the order is submitted.

We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing or technical error occurs, we may contact you before fulfilling the affected order.

If we cannot fulfill an order because of a material pricing error, we may cancel the affected item and issue a refund to the original payment method.

Nothing in these Terms affects rights available to you under applicable consumer protection laws.

5. Promotions and Discount Codes

From time to time, SETLARO may offer promotional prices, discounts, or discount codes.

Unless otherwise stated:

• Promotions may be available for a limited time

• Discount codes may have eligibility requirements

• Certain promotions may not be combined

• Discounts have no cash value

• Promotional offers may be modified or withdrawn where legally permitted

Any specific conditions displayed with a promotion form part of that promotional offer.

We reserve the right to reject the fraudulent, unauthorized, or abusive use of promotional codes.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After your order is submitted, you may receive an automated order confirmation. This confirms that we have received your order but does not necessarily mean that the order has been finally accepted or shipped.

We may review an order before fulfillment.

We reserve the right, where reasonably necessary, to refuse or cancel an order because of circumstances such as:

• Product unavailability

• An obvious pricing error

• Payment authorization failure

• Suspected fraud

• Incorrect or incomplete customer information

• Unusual or unauthorized purchasing activity

• Legal or regulatory restrictions

If we cancel an order after payment has been successfully collected, we will refund the applicable amount to the original payment method.

7. Order Information

You agree to provide current, complete, and accurate information when placing an order.

This includes your:

• Name

• Email address

• Shipping address

• Billing information

• Telephone number where requested

• Payment information

You are responsible for checking your order information before submitting your purchase.

If you notice an error after placing an order, please contact us at support@setlaro.com as soon as possible.

We will try to assist you, but we cannot guarantee that an address, size, color, product, or other order detail can be changed once fulfillment has started.

8. Payments

Payments are processed through Shopify and/or authorized third-party payment providers.

Available payment methods are displayed during checkout and may vary depending on your country or region.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Your payment provider may perform security checks or authorization procedures.

SETLARO does not generally store complete payment card information directly. Payment information is handled by Shopify and applicable payment processors in accordance with their respective terms and privacy practices.

9. Taxes, Duties, and Customs

Depending on your destination, applicable taxes may be calculated and collected during checkout.

International orders may also be subject to customs duties, import taxes, brokerage fees, or other government charges.

Whether these charges are included at checkout or payable separately depends on the destination, shipping method, and applicable laws.

Where additional duties or import charges are not collected by SETLARO at checkout, the customer may be responsible for paying them unless otherwise stated on our website or required by applicable law.

Customs procedures may occasionally cause delays that are outside SETLARO's reasonable control.

Please review our Shipping Policy for additional shipping and delivery information.

10. Shipping and Delivery

We aim to process and deliver orders within the timeframes communicated on our website and in our Shipping Policy.

Estimated delivery dates are estimates rather than guaranteed delivery dates unless we expressly state otherwise or applicable law requires otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including:

• Customs processing

• Carrier delays

• Severe weather

• Public holidays

• Incorrect delivery information

• Local service disruptions

• Unexpected transportation delays

We will provide available tracking information where applicable.

Please review our Shipping Policy for current information regarding processing times, delivery estimates, tracking, shipping costs, and international orders.

Nothing in this section limits any mandatory delivery rights available under applicable consumer law.

11. Returns, Exchanges, and Refunds

SETLARO offers eligible customers a 30-day return policy.

You have 30 days after receiving your item to request an eligible return.

Returns, exchanges, damaged products, defective products, incorrect items, refund processing, and return shipping arrangements are governed by our Return & Refund Policy.

To request a return or exchange, you must contact our customer support team before sending the item back.

Contact:

support@setlaro.com

Our customer support team will review your request and provide the appropriate return address and instructions.

Please do not send returns to an address that has not been provided or confirmed by our customer support team.

Items that have been significantly worn, washed, altered, damaged after delivery, heavily stained, or otherwise materially changed by the customer may not qualify for a return, subject to applicable law.

This does not apply where a product arrived defective, damaged, incorrect, or where applicable consumer law provides additional rights.

Please review our Return & Refund Policy for full details.

12. Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, please contact:

support@setlaro.com

Please include your order number and, where appropriate, photos showing the issue.

After reviewing the issue, we will provide an appropriate remedy in accordance with our policies and applicable law.

Nothing in these Terms excludes or restricts any legal rights you may have regarding defective or non-conforming goods.

13. Customer Accounts

If customer accounts are available, you are responsible for maintaining the confidentiality of your account information.

You are responsible for activity carried out through your account unless the activity occurred because of circumstances for which you are not legally responsible.

Please notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate accounts involved in fraud, abuse, security threats, or serious violations of these Terms.

14. Intellectual Property

Unless otherwise stated, the content available through SETLARO, including:

• Website design

• Text

• Graphics

• Logos

• Brand elements

• Product presentation

• Photographs and images owned or licensed by us

• Videos

• Layouts

• Other original content

is owned by or licensed to SETLARO and is protected by applicable intellectual property laws.

You may use our website and content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, sell, commercially exploit, modify, republish, or use protected SETLARO content without authorization, except where permitted by applicable law.

Third-party trademarks, content, and intellectual property remain the property of their respective owners.

15. Reviews and User Content

If our Services allow you to submit reviews, photos, comments, feedback, or other content, you are responsible for the content you submit.

You must not submit content that:

• Is unlawful or fraudulent

• Violates another person's intellectual property rights

• Contains malicious software

• Contains unlawful threats or harassment

• Is intentionally misleading

• Violates another person's privacy rights

If you voluntarily submit content for public display, you authorize SETLARO to display, reproduce, and use that content as reasonably necessary to operate and promote the relevant features of our Services, subject to applicable law.

We may remove user content that violates these Terms or applicable law.

16. Prohibited Uses

You may not use the Services:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To harass, threaten, or harm others

• To submit deliberately false or misleading information

• To transmit malicious code

• To collect personal information about others without authorization

• To interfere with website security

• To attempt unauthorized access to our systems

• To engage in fraudulent purchases, chargeback abuse, or payment fraud

• To use automated systems in a manner that materially disrupts our Services

We may take reasonable action to protect our Services if these restrictions are violated.

17. Third-Party Services and Links

Our website may contain features, payment services, applications, or links provided by third parties.

These third parties may operate under their own terms and privacy policies.

SETLARO is not responsible for third-party websites or services that we do not own or control, except to the extent responsibility cannot legally be excluded.

Before using a third-party service, you should review its applicable terms and policies.

18. Shopify

Our store is hosted and powered by Shopify.

Your use of certain Shopify-supported features may also involve Shopify's own terms, privacy practices, and technical systems.

Shopify's role in processing personal information is described further in our Privacy Policy.

19. Privacy

Your submission of personal information through our Services is governed by our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected, as well as the privacy rights that may be available to you.

20. Accuracy of Website Information

We make reasonable efforts to ensure that information on our website is complete and accurate.

However, typographical errors, technical errors, outdated information, or omissions may occasionally occur.

Where legally permitted, we may correct errors or update website information.

If an error materially affects an order you have already placed, we will handle the matter fairly and in accordance with applicable consumer law.

21. Availability of the Services

We aim to keep our website available and functioning properly.

However, we cannot guarantee uninterrupted access at all times.

Access may occasionally be interrupted because of:

• Maintenance

• Security updates

• Technical failures

• Shopify service interruptions

• Internet outages

• Events outside our reasonable control

We may modify or discontinue website features where reasonably necessary.

22. Disclaimer

To the fullest extent permitted by applicable law, our Services are provided on an "as available" basis.

We do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

However, nothing in these Terms excludes warranties, guarantees, consumer rights, or other protections that cannot legally be excluded or limited.

This section does not affect your rights in relation to defective, damaged, misdescribed, or non-conforming products.

23. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the fullest extent permitted by applicable law, SETLARO will not be responsible for indirect, incidental, or consequential losses that were not reasonably foreseeable as a result of our breach of these Terms.

We do not exclude or limit liability for matters that cannot legally be excluded or limited, including liability that may arise under mandatory consumer protection laws.

Your statutory consumer rights remain unaffected.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably resulting from your unlawful use of the Services or your material violation of these Terms.

This provision does not require consumers to indemnify SETLARO for losses caused by SETLARO's own unlawful conduct, negligence, or breach of applicable legal obligations.

25. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in effect.

26. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce it later.

27. Termination

You may stop using our Services at any time.

We may suspend or terminate access to the Services where reasonably necessary because of fraud, unlawful activity, security risks, abuse, or a serious breach of these Terms.

Termination does not affect rights or obligations that arose before termination.

28. Consumer Rights

These Terms are intended to operate alongside applicable consumer protection laws.

Nothing in these Terms is intended to waive, exclude, or restrict any mandatory rights that cannot legally be waived.

If the laws of your country or region provide you with stronger mandatory consumer protections than these Terms, those mandatory protections will apply.

This includes applicable statutory rights relating to:

• Online purchases

• Product conformity

• Defective goods

• Cancellations

• Returns

• Refunds

• Delivery

• Privacy

29. European Economic Area and United Kingdom Customers

If you are located in the European Economic Area or United Kingdom, you may have additional mandatory consumer rights, including rights relating to distance contracts, product conformity, cancellation, returns, refunds, and information provided before purchase.

Nothing in these Terms limits those mandatory rights.

Where applicable, statutory cancellation rights operate independently of SETLARO's voluntary 30-day return policy.

Please review our Return & Refund Policy for additional information.

30. Governing Law

These Terms and any separate agreements through which we provide Services to you will be governed by applicable law.

Where you are a consumer, nothing in this section deprives you of mandatory protections provided by the laws that apply in your country or place of residence.

Any dispute will be handled in accordance with applicable law and any mandatory rights available to you.

31. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• Our Services

• Our business practices

• Shopify functionality

• Our policies

• Applicable legal or regulatory requirements

The revised Terms will be posted on our website with an updated "Last updated" date.

Changes will apply from the date they are published unless applicable law requires otherwise.

Changes will not retroactively remove rights that you have already acquired under an existing order where doing so would be unlawful.

32. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies specifically applicable to your purchase, form the agreement governing your use of our Services.

If a particular product, promotion, or service includes additional terms, those additional terms will apply to that specific product, promotion, or service.

33. Contact Information

Questions about these Terms or your order can be sent to our customer support team:

SETLARO

Email: support@setlaro.com

Website: setlaro.com

For customer service, order questions, returns, exchanges, or other assistance, please contact us at support@setlaro.com.